PRIVACY POLICY

RTG (“RTG”, “we”, “our”, or “us”) respects your privacy and is committed to complying with this Privacy Policy, which describes how RTG, as a travel and meeting management company, collects and uses the personal data you provide to us. This Privacy Policy describes what personal data we collect about you, how we collect it, how we use it, with whom we may share it, and what choices you have regarding our use of your personal data. We also describe the measures we take to protect the security of your personal data and how to contact us.
This Privacy Policy applies to RTG’s business managed travel, meetings and events, business travel consulting, and leisure services provided to you, including via RTG websites and applications that display or link to this Privacy Policy (hereinafter collectively, the “Services”). Once you leave such websites and applications for others, the privacy policies of the other websites or applications shall apply.
Our privacy practices vary as they must amongst countries in which we operate to reflect local legal requirements. RTG materially complies with applicable laws in the jurisdictions in which it operates, including the Regulation (EU) 2016/679 General Data Protection Regulation (GDPR) by May 25, 2018 in its handling of personal data of persons in the European Economic Area. It is in our legitimate business interests to provide you with the Services which use the personal data provided to us for the purposes described herein. Your agreement to the terms of this Privacy Policy is not intended to and does not constitute a “consent” to such terms for purposes of the GDPR.
What personal data does RTG collect?
In the course of providing its Services, RTG collects, uses, and discloses personal data.  Personal data is any information that can be used to identify you or that we can link to you.  You, as traveller, meeting attendee, or user of the Services, may be asked to provide certain personal data when you use our Services, such as:
Names and contact information (work and home/mobile phone, fax, email, address);
Payment data (corporate/personal credit cards) and bank information; and
If you submit any personal data relating to other people in connection with the Services (e.g. if you make a reservation for another individual), you represent that you have the authority to do so and we will collect, use, and disclose such personal data in accordance with this Privacy Policy.
How does RTG collect personal data?
RTG collects personal data:
Directly from you when you access various parts of our Services, including when you communicate with us via email or other channels;
How does RTG use personal data?
RTG Travel collects and uses your personal data for specified, explicit, and legitimate purposes as described in this Privacy Policy and does not process your personal data further in a manner that is incompatible with those purposes.
RTG uses personal data to:
Provide its Services and fulfill its obligations to your Company and travelers/attendees (e.g. complete and administer travel/meeting reservations, assist in managing the travel/meeting, provide reporting, provide notices about your account and the Services, inform you of updates to our websites and applications and other changes to our products or Services).
Communicate with you, for instance by email, post, and phone or via RTG’s websites or applications and to provide you with customer service.
Carry out our obligations and enforce your, our, or other’s rights as we believe reasonably necessary (e.g. billing and collection, fraud prevention, comply with legal obligations, and respond to legal proceedings or requests from legal authorities and law enforcement or other third parties).   
Who does RTG disclose personal data to and why?
Personal data collected is shared with or disclosed to:
RTG and its related companies, affiliates, subsidiaries, joint ventures, partners, subcontractors, and agents as necessary to fulfill and support the Services, including emergency bookings and assistance, ticket issuance, responding to requests, and assessing or offering promotions.
Companies RTG uses to support its business who provide ancillary services (e.g. fulfillment, surveys, storage, statistical analysis, technology, development, credit checks (as applicable)).
Your Company for reporting, auditing, tracking and other purposes as necessary with your Company, including those of its personnel they request we send or make personal data available to.
How can I exercise my rights or make complaints?
If you have any questions about this Privacy Policy or wish to exercise any of your rights as described in this Privacy Policy, please contact us as follows.
For data subjects within the EMEA region, please contact us via contact page on website.